Privacy Policy
Effective Date: May 6, 2026 | Last Updated: May 12, 2026
A&J Fire Extinguisher Corp ("we," "us," or "our") operates the website anjfire.com and provides fire protection services throughout New York City, Long Island, and New Jersey. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or use our services.
SMS / Text Messaging Notice: No phone/mobile number information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging opt-in data and consent will not be shared with third parties.
1. Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, phone number (including mobile number), email address, business address, city, and zip code
- Service Information: Property type, service needs, preferred appointment times, and details about your fire protection requirements
- Communication Data: Text message opt-in consent, email correspondence, and phone call records
Automatically Collected Information
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring website or search engine used to reach our site
- Geographic region (city/state level, not precise location)
2. Collection Methods
- Direct submission: When you fill out contact forms, request quotes, or provide your phone number for SMS communications on our website
- SMS opt-in: When you provide consent to receive text messages by checking the consent box on our form
- Phone or email: When you call us at (718) 852-2762 or email info@anjfire.com with questions or service requests
- Automated tools: Cookies, analytics, and similar technologies as described below
3. How We Use Your Information
We use collected information for the following purposes:
- Responding to inquiries and providing requested quotes for fire protection services
- Sending appointment reminders, scheduling confirmations, and service notifications via text message (with your consent)
- Sending account notifications and relevant service-related information
- Processing and fulfilling service orders
- Improving our website, services, and customer experience
- Complying with legal obligations and industry regulations (FDNY, OSHA, NFPA, NAFED)
- Communicating important updates about your fire protection services or account
We do not use your personal information for marketing or promotional purposes by third parties.
4. Information Sharing
We do not sell, rent, or trade your personal information.
Phone/Mobile Number Sharing: No phone/mobile number information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging opt-in data and consent will not be shared with third parties.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience:
- Essential cookies: Required for website functionality (form submissions, security features)
- Analytics cookies: Google Analytics helps us understand how visitors use our site so we can improve it. We collect aggregated, anonymous data such as page views, visit duration, and traffic sources
- Functional cookies: Remember your preferences and improve your experience on return visits
You can control cookies through your browser settings. Disabling cookies may affect some website features.
6. Data Security and Retention
Security
We implement reasonable technical and organizational measures to protect your personal information, including:
- Secure server infrastructure with encryption (SSL/TLS)
- Restricted access to personal information on a need-to-know basis
- Regular security reviews of our systems and processes
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Retention
- Contact and service records: Retained for the duration of our business relationship plus 3 years for regulatory compliance
- SMS opt-in consent records: Retained for as long as you remain opted in, plus 3 years after opt-out for compliance documentation
- Website analytics data: Aggregated and anonymized after 26 months; individual session data deleted after 14 months
- You may request deletion of your personal information at any time (see Section 8)
7. External Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit through links on our website. This Privacy Policy applies only to anjfire.com and A&J Fire Extinguisher Corp services.
8. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Opt out of SMS: Reply STOP to any text message to opt out of SMS communications at any time. Reply HELP for assistance
- Opt out of emails: Click the unsubscribe link in any marketing email or contact us directly
- Cookie preferences: Manage cookie settings through your browser
- Do Not Track: We respond to Do Not Track signals as applicable
To exercise any of these rights, contact us using the information below.
9. SMS / Text Messaging Consent
By providing your phone number and indicating your consent ("I consent to receive text messages from A&J Fire Extinguisher Corp about appointment reminders, account notifications, and relevant information at the phone number I provided. Consent is not a condition of purchase. Msg/data rates may apply. Msg frequency varies. Reply HELP for help or STOP to opt out. Privacy Policy/Terms."), you agree to receive text messages from A&J Fire Extinguisher Corp. Our SMS communications include:
- Appointment reminders and confirmations
- Account notifications and service updates
- Relevant information about your fire protection services
Important SMS disclosures:
- Consent is not a condition of purchase
- Msg/data rates may apply
- Msg frequency varies
- Reply HELP for help or STOP to opt out at any time
- Upon opting out, you may receive one final message confirming your opt-out
Data Sharing: No phone/mobile number information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging opt-in data and consent will not be shared with third parties.
For more details, see our Privacy Policy and Terms of Service.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. If we make material changes, we will provide notice through a prominent update on our website or by contacting you directly. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
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